Have you had an ‘oh no’ moment? That split second where your stomach turns and you realise that yes, you did just drop your laptop and that crack was, in fact, it breaking. It generally happens at the most inconvenient time – right before an assignment or work presentation is due or when you’ve been thinking a full back-up is in order but you haven’t quite got around to doing it.

We know the pain all too well. But luckily, our expert partners work fast to assess and repair the damage – saving your data (where possible) in the process.

As you can imagine, smartphones and computers are full of tiny, fragile parts, and it takes a lot of skill to repair them. We go behind the scenes to find out what goes into repairing these hi-tech devices in the TOWER 101 video series.

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