Category: Claims

Shared property rebuild

Claims: repairing a shared property

This block of three units was irreparably damaged in the earthquake. Watch how we took this badly damaged multi-unit and rebuilt it into three sparkling new homes for all three owners.

March 18, 2016
Travel infographic

Travel claims checklist

When you're out and about in a new place, things can get a little unpredictable. That's why it's a good idea to sort out your travel insurance before you go. If you already purchased a policy, here's a list of...

March 4, 2016
christmas-lightd-house

Keep your home safe this Christmas

Christmas has to be one of our favourite times of the year – the weather’s warm, there’s lots to do with friends and family, we get to eat lots of yummy food and of course, all those presents. But Christmas...

December 23, 2015
wanganui2

Wanganui floods 2015

Have a look at the work we’ve done in Wanganui to help our customers who have been affected by the floods.

July 28, 2015
EQ shared

TOWER claims: repairing a shared property

What happens when a shared property is damaged but not all the owners are insured with the same company? Watch the start of the rebuild process in this video. Repairing a shared property in Canterbury

July 14, 2015
Motor Claims check list

Motor claims checklist

Accidents are unexpected, but you can always plan for a smoother claims process when the time comes. It’s very important to collect information from other party(ies) right there and then, as they may be hard to track down once you’ve...

April 16, 2015
TOWER 101: a flooded house

TOWER 101: a flooded house

Find out how experts repair a water damaged house.

October 13, 2014
TOWER 101: computer repair

TOWER 101: computer repair

Smartphones and computers are full of small fragile parts. We go behind the scenes to find out what goes into repairing hi-tech devices.

October 9, 2014